105 Extremely Powerful Continuous Quality Improvement Questions You Do Not Know

What is involved in Continuous Quality Improvement

Find out what the related areas are that Continuous Quality Improvement connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Continuous Quality Improvement thinking-frame.

How far is your company on its Continuous Quality Improvement journey?

Take this short survey to gauge your organization’s progress toward Continuous Quality Improvement leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Continuous Quality Improvement related domains to cover and 105 essential critical questions to check off in that domain.

The following domains are covered:

Continuous Quality Improvement, Continual improvement process, Benchmarking, Business process management, CIBIC Continuous Improvement, Continuous function, Eco-Management and Audit Scheme, Environmental management system, ISO/IEC 15504, ISO 14000, ISO 45001 draft, ISO 9000, Incrementalism, Institute of Quality Assurance, International Organization for Standardization, Kaizen, Linguistic corpus, Linguistic prescription, Masaaki Imai, Minimum viable product, Perpetual beta, Program management, Project management, Quality management, Quantum, Training Within Industry, W. Edwards Deming:

Continuous Quality Improvement Critical Criteria:

Study Continuous Quality Improvement goals and give examples utilizing a core of simple Continuous Quality Improvement skills.

– How do we manage Continuous Quality Improvement Knowledge Management (KM)?

– Who will provide the final approval of Continuous Quality Improvement deliverables?

– Who needs to know about Continuous Quality Improvement ?

Continual improvement process Critical Criteria:

Coach on Continual improvement process leadership and grade techniques for implementing Continual improvement process controls.

– For your Continuous Quality Improvement project, identify and describe the business environment. is there more than one layer to the business environment?

– Are accountability and ownership for Continuous Quality Improvement clearly defined?

– What are specific Continuous Quality Improvement Rules to follow?

Benchmarking Critical Criteria:

Design Benchmarking strategies and correct better engagement with Benchmarking results.

– Will Continuous Quality Improvement have an impact on current business continuity, disaster recovery processes and/or infrastructure?

– What vendors make products that address the Continuous Quality Improvement needs?

– How do we Identify specific Continuous Quality Improvement investment and emerging trends?

Business process management Critical Criteria:

Jump start Business process management projects and pay attention to the small things.

– What are your current levels and trends in key measures or indicators of Continuous Quality Improvement product and process performance that are important to and directly serve your customers? how do these results compare with the performance of your competitors and other organizations with similar offerings?

– How do senior leaders actions reflect a commitment to the organizations Continuous Quality Improvement values?

– How to deal with Continuous Quality Improvement Changes?

CIBIC Continuous Improvement Critical Criteria:

Systematize CIBIC Continuous Improvement leadership and find out.

– How do we make it meaningful in connecting Continuous Quality Improvement with what users do day-to-day?

– How important is Continuous Quality Improvement to the user organizations mission?

– What threat is Continuous Quality Improvement addressing?

Continuous function Critical Criteria:

Check Continuous function visions and find answers.

– Who are the people involved in developing and implementing Continuous Quality Improvement?

– Why is Continuous Quality Improvement important for you now?

Eco-Management and Audit Scheme Critical Criteria:

Frame Eco-Management and Audit Scheme visions and look at the big picture.

– Can we add value to the current Continuous Quality Improvement decision-making process (largely qualitative) by incorporating uncertainty modeling (more quantitative)?

– Who will be responsible for making the decisions to include or exclude requested changes once Continuous Quality Improvement is underway?

Environmental management system Critical Criteria:

Paraphrase Environmental management system projects and report on setting up Environmental management system without losing ground.

– Record-keeping requirements flow from the records needed as inputs, outputs, controls and for transformation of a Continuous Quality Improvement process. ask yourself: are the records needed as inputs to the Continuous Quality Improvement process available?

– Does Continuous Quality Improvement systematically track and analyze outcomes for accountability and quality improvement?

ISO/IEC 15504 Critical Criteria:

Reason over ISO/IEC 15504 management and explore and align the progress in ISO/IEC 15504.

– Think about the functions involved in your Continuous Quality Improvement project. what processes flow from these functions?

– Who is the main stakeholder, with ultimate responsibility for driving Continuous Quality Improvement forward?

ISO 14000 Critical Criteria:

Talk about ISO 14000 governance and look at it backwards.

– What are our best practices for minimizing Continuous Quality Improvement project risk, while demonstrating incremental value and quick wins throughout the Continuous Quality Improvement project lifecycle?

– How do we Improve Continuous Quality Improvement service perception, and satisfaction?

ISO 45001 draft Critical Criteria:

Value ISO 45001 draft goals and work towards be a leading ISO 45001 draft expert.

– Do we aggressively reward and promote the people who have the biggest impact on creating excellent Continuous Quality Improvement services/products?

– How will we insure seamless interoperability of Continuous Quality Improvement moving forward?

ISO 9000 Critical Criteria:

Test ISO 9000 goals and explain and analyze the challenges of ISO 9000.

– What process management and improvement tools are we using PDSA/PDCA, ISO 9000, Lean, Balanced Scorecard, Six Sigma, something else?

– How do mission and objectives affect the Continuous Quality Improvement processes of our organization?

– Do not ISO 9000 and CMM certifications loose their meaning when applied to the software industry?

– Can we do Continuous Quality Improvement without complex (expensive) analysis?

Incrementalism Critical Criteria:

Define Incrementalism visions and do something to it.

– What are all of our Continuous Quality Improvement domains and what do they do?

– What are the long-term Continuous Quality Improvement goals?

– Do we have past Continuous Quality Improvement Successes?

Institute of Quality Assurance Critical Criteria:

Infer Institute of Quality Assurance tasks and diversify by understanding risks and leveraging Institute of Quality Assurance.

– What are the success criteria that will indicate that Continuous Quality Improvement objectives have been met and the benefits delivered?

– What are the usability implications of Continuous Quality Improvement actions?

International Organization for Standardization Critical Criteria:

Have a session on International Organization for Standardization management and mentor International Organization for Standardization customer orientation.

– Does our organization need more Continuous Quality Improvement education?

– Why are Continuous Quality Improvement skills important?

Kaizen Critical Criteria:

Interpolate Kaizen failures and cater for concise Kaizen education.

Linguistic corpus Critical Criteria:

Have a meeting on Linguistic corpus planning and maintain Linguistic corpus for success.

Linguistic prescription Critical Criteria:

Coach on Linguistic prescription governance and do something to it.

– What new services of functionality will be implemented next with Continuous Quality Improvement ?

– How can you measure Continuous Quality Improvement in a systematic way?

– How would one define Continuous Quality Improvement leadership?

Masaaki Imai Critical Criteria:

Recall Masaaki Imai quality and get out your magnifying glass.

– Marketing budgets are tighter, consumers are more skeptical, and social media has changed forever the way we talk about Continuous Quality Improvement. How do we gain traction?

– What are our Continuous Quality Improvement Processes?

Minimum viable product Critical Criteria:

Refer to Minimum viable product planning and explore and align the progress in Minimum viable product.

– What are your results for key measures or indicators of the accomplishment of your Continuous Quality Improvement strategy and action plans, including building and strengthening core competencies?

– Does Continuous Quality Improvement create potential expectations in other areas that need to be recognized and considered?

Perpetual beta Critical Criteria:

Group Perpetual beta strategies and proactively manage Perpetual beta risks.

– Who will be responsible for deciding whether Continuous Quality Improvement goes ahead or not after the initial investigations?

– Are there Continuous Quality Improvement Models?

Program management Critical Criteria:

Review Program management engagements and figure out ways to motivate other Program management users.

– Is the record keeping and reporting system contributing to the effective running of the program or is it creating an unnecessary workload for the workers?

– Have any changes occurred in the organizational or wider environment which reinforce the importance of the issue being addressed by this program?

– Just what is a project management office, and how can it help you address the unique project management challenges in your organization?

– Did implementation of the program create any problems or prompt observations which should be considered when interpreting the results?

– What is the plan to align prime contractors systems engineering management plan (semp) with the Program Management office (pmo) sep?

– Has implementation of the program strengthened skills and knowledge of the target group and other stakeholders?

– Have any other issues emerged which warrant further investigation but are beyond the scope of this program?

– Who will require an evaluation report(s) or a report on the implementation of the program?

– Mission-critical projects falling by the wayside due to lack of resources and focus?

– What advice or comments could be made to people interested in a program like this?

– Do the people involved in the program have these skills or have access to them?

– How do you hold people accountable when you do not have position power?

– Was the program effective in producing significant change(s)?

– How do you let your manager know you are doing a good job?

– What protocols will be required for the data collection?

– Does the program plan include a communication strategy?

– What set of analyses or comparisons will be made?

– What will motivate others to sustain the program?

– What were the patterns of change?

– Is piloting needed?

Project management Critical Criteria:

Add value to Project management results and find the ideas you already have.

– How much and which way a traditional project manager has to change his/her management style or way of working in order to be an agile project manager?

– What of the risk of rework if initial architecture work overlooks what turns out to be critical? what is the probability of this happening?

– Originally, agile project management required collocated teams. How could a new product or service be developed in the 21st century without them?

– Are there process theory explanations for differentiating better from less successful ways to implement agile techniques?

– What additional schedule (and cost) would be required if they continued at historical or any other lower burn rates?

– How much effort and investment in time and resources will be required to develop new tools, templates and processes?

– What scenarios in terms of projected cost, schedule, and scope could/should we plan for?

– Why should a client choose a project team which offers agile software development?

– What happens to the function of the business analysis in user story development?

– Do project management and Change Management look the same for every initiative?

– Can agile project management be adopted by industries other than software development?

– How do we create a culture that supports project management?

– Agile Project Management and PRINCE2 9 – one or the other, or both?

– Are there separate sub-systems that have to communicate?

– What work wouldnt get done if no more funds were added?

– Can scrum do the same for globally distributed teams?

– So, how does the agile project management model work?

– What is the Technical aspect of Project Management?

– What is an economic aspect of Project Management?

– Are the pms ready to execute agile projects?

Quality management Critical Criteria:

Jump start Quality management adoptions and develop and take control of the Quality management initiative.

– A compounding model resolution with available relevant data can often provide insight towards a solution methodology; which Continuous Quality Improvement models, tools and techniques are necessary?

– Will Continuous Quality Improvement deliverables need to be tested and, if so, by whom?

– What is the future of Data Quality management?

– Quality management -are clients satisfied?

Quantum Critical Criteria:

Focus on Quantum governance and finalize specific methods for Quantum acceptance.

– Does Continuous Quality Improvement analysis show the relationships among important Continuous Quality Improvement factors?

– Do you monitor the effectiveness of your Continuous Quality Improvement activities?

Training Within Industry Critical Criteria:

Revitalize Training Within Industry decisions and budget for Training Within Industry challenges.

W. Edwards Deming Critical Criteria:

Disseminate W. Edwards Deming planning and research ways can we become the W. Edwards Deming company that would put us out of business.

– Will new equipment/products be required to facilitate Continuous Quality Improvement delivery for example is new software needed?

– What are the short and long-term Continuous Quality Improvement goals?


This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Continuous Quality Improvement Self Assessment:


Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com



Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Continuous Quality Improvement External links:


Benchmarking External links:

Benchmarking (Book, 1998) [WorldCat.org]

Business process management External links:

HEFLO BPM | Business Process Management

Workflow Software, Business Process Management …

Continuous function External links:

Semicontinuous function – Encyclopedia of Mathematics

Continuous function – Encyclopedia of Mathematics

Continuous function – Calculus

Eco-Management and Audit Scheme External links:

Eco-Management and Audit Scheme – How is Eco …

Eco-Management and Audit Scheme – EMAS – YouTube

EMAS certificate (Eco-management and audit scheme)

Environmental management system External links:

[PDF]ISO 14001 Environmental Management System Audit …

[PDF]Environmental Management System (EMS)

ISO/IEC 15504 External links:

ISO/IEC 15504
http://ISO/IEC 15504 Information technology – Process assessment, also termed Software Process Improvement and Capability Determination (SPICE), is a set of technical standards documents for the computer software development process and related business management functions.

ISO/IEC 15504-5:2012(en), Information technology ? …

ISO/IEC 15504 – Infogalactic: the planetary knowledge core

ISO 14000 External links:

What is ISO 14000 and 14001? – Definition from WhatIs.com

ISO 14000 Flashcards | Quizlet

List of Accredited Registrars, ISO 9000, ISO 14000, …

ISO 45001 draft External links:

ISO 45001 Draft Approved – Whittington & Associates

ISO 9000 External links:

Benefits of ISO 9000 – Perry Johnson Registrars, Inc.

How to Become ISO 9000 Certified | Chron.com

What is ISO 9000? – Definition from WhatIs.com

Incrementalism External links:

Incrementalism (Model) Flashcards | Quizlet

incrementalism | political science | Britannica.com

International Organization for Standardization External links:

ISO – International Organization for Standardization

MDMC – International Organization for Standardization (ISO)

ISO – International Organization for Standardization

Kaizen External links:

Kaizen Foam – FastCap – Woodworking Tools

Executive Search | Lean Recruiters – Home | Career Kaizen

The Kaizen Way to Wellness | Dr. Tomas Hemgren

Masaaki Imai External links:

Masaaki Imai Definition of KAIZEN – YouTube

Interview with Masaaki Imai

Minimum viable product External links:

How to define a Minimum Viable Product – freeCodeCamp

Perpetual beta External links:

Perpetual Beta – The VCFA MFA in Graphic Design Blog

Perpetual Beta – TV Tropes

Program management External links:

DoN Consolidated Card Program Management Division

tpmrisk.com – Total Program Management

Project management External links:

LearnSmart IT & Project Management Online Training …

Membership | Project Management Institute

Quality management External links:

abaqis® | Quality Management System

Quantum External links:

Quantum Physics authors/titles “new” – arXiv

What does quantum of solace mean? – Quora

Quantum Physics authors/titles recent submissions

Training Within Industry External links:

Training Within Industry | Manufacturing Extension …

TWI Training Within Industry – training, tools, pocket cards

W. Edwards Deming External links:

W. Edwards Deming Quotes – brainyquote.com

Dr. W. Edwards Deming: The Father of the Quality Evolution

W. Edwards Deming Quotes – BrainyQuote

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